The Defense Department has placed the responsibility for moving service members’ household goods during permanent changes of station (PCS) under U.S. Transportation Command’s Defense Personal Property Program (DP3). The move should improve efficiency and service, its program managers say. The household-goods job had belonged to the Army’s Military Surface Deployment and Distribution Command, under Transcom, and DP3. The two systems did not always operate efficiently, according to Pentagon leadership.
“The program’s consolidation provides the unity of effort and alignment to enhance the relocation experience of military members, DoD civil servants, and their families,”
Army Col. Ralph Lounsbrough, chief of the personal property division, said.
Families still would use the move.mil web site when coordinating their PCS moves, and should continue to take advantage of their installation transportation or traffic-management office.
“We don’t want any customer to struggle with the move process. If their questions aren’t being adequately addressed locally, they can elevate their concerns to [Transcom],” said Air Force Lt. Col. Todd Jenson, who heads the command’s personal property division.