Veterans seeking eligibility for benefits would see their requests processed within 30 days, under a new plan offered by the Department of Veterans Affairs. Using VA’s Decision Ready Claims (DRC) initiative, veterans would submit their claims through accredited veterans’ service organizations (VSOs). VA and the individual VSOs then would work together to arrive at a quick resolution. Each veteran’s VSO representative would make sure that applications include all the documentation — including medical exams and military service records — needed to justify awarding the benefits. For the time being, the DRC initiative is limited to claims for increased compensation. VA intends to expand DRC to include other types of claims as well, and provide other avenues for claims submissions.
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