The Department of Veterans Affairs has temporarily stopped issuing new veterans’ identification cards, because the department cannot keep up with demand. “Currently, we are experiencing a high volume of traffic. We apologize, and want you to know we’re working to fix the problem,” VA stated on its web site. “In the meantime, please enter your email address and we’ll send an update when the Veteran Identification Card application is back online.”

All veterans who are eligible for treatment at VA medical facilities are entitled to hold the new card.