The Federal Employees Dental and Vision Insurance Program (FEDVIP) and the Federal Long Term Care Insurance Program (FLTCIP) are handled by third-party administrators chosen by the Office of Personnel Management. The administrators maintain your enrollment and coordinate premium payments, meaning your servicing human resources office may not be aware of your enrollment in these programs–unlike the FEHB health insurance and FEGLI life insurance programs.
Therefore, there are certain things that you must keep in mind concerning your enrollment:
Change in Address and/or Contact Information — When you enroll in one of those programs, you create an account or profile in the automated system of each administrator. If you have any change to your email address, home address, phone numbers, etc., it is important to update this information in the appropriate system so that you continue to receive information about your enrollment.
Leave Without Pay (LWOP) — If you enter into a non-pay status, or expect to go into a non-pay status (including LWOP to perform active duty military service, for parental leave, or if you are receiving benefits from the Office of Workers’ Compensation), you must contact the plan administrator to discuss your options for continuing your premiums. Although each is handled differently, you can discuss your situation with the administrator’s customer service representatives to ensure that your premiums and your enrollment continue. For example, for FEDVIP, you can arrange for direct-billing to keep your premiums current.
Transferring Employment — If you transfer to a new installation or federal agency and your servicing payroll office will change, you should alert the program administrator of this change to ensure that your premiums are withheld by your new servicing payroll office.