DFAS: myPay Users Must Request Future Documents

The Defense Finance and Accounting Service has informed retired military users of the myPay system that if they want to receive printed paper documents in the future, they will have to notify DFAS. Retired members can either call the customer contact center at 1 (800) 321-1080 between 7 a.m., and 7:30 p.m. Eastern time anytime during the year or log on to myPay by October 31, 2004 at mypay.dfas.mil to select the hardcopy option associated with each document they prefer to have mailed. According to DFAS, the myPay service provides convenience, privacy, security, and the capability to view and print individual personal retirement account information 24 hours a day. In addition, myPay provides on-line availability of Tax Form 1099R and the annual retiree account statement. In the future DFAS will not print and mail these documents routinely.