Armed Forces News

While the Defense Department has taken steps to identify and prevent future occurrences of the reported $965.5 million it meted out in improper travel payments between 2016 and 2018, the government’s chief watchdog agency believes more needs to be done.

“Efforts did not clearly identify the “root causes of the errors, in part because there is no common understanding of what constitutes the root cause of improper travel payments,” the Government Accountability Office (GAO) wrote in an Aug. 15 report.

The Pentagon needs to define “root cause” and determine a cost-effective way to tackle the problem of improper travel reimbursements, GAO concluded.