The GSA, the agency that sets travel card policies government-wide, should strengthen its internal controls over that program for its own employees, an IG report has said.
It said that all of the expenses in its sample from the $10.8 million in travel card spending in fiscal 2018 were properly and fully supported, reported and approved. It further said the agency has effective techniques to prevent or identify improper purchases, such as by blocking purchases from certain types of providers and flagging others for further review.
However, the report said that GSA does not provide questionable charges to cardholders’ supervisors in a timely manner—and a recent policy change further nearly doubled, to as long as 55 business days from the end of a month, the time allowed to resolve questionable charges. Auditors also found that the GSA’s process to review delinquent travel card accounts “is not timely and does not ensure that delinquencies are resolved’ and that GSA “is not using travel voucher data to identify potential travel card policy violations and overpayments.”
Further, the agency does not verify travel card refunds as required by the Government Charge Card Abuse Prevention Act of 2012,” which requires audits of travel card programs with $10 million or more in annual spending, it said.