The latest Federal Employee Viewpoint Survey results continue to show that in general, employees’ views of management decrease at each successively higher level of management, although the survey doesn’t ask the same questions regarding each level.
For example, more than 80 percent responded positively to whether their immediate supervisor treats them with respect, supports their need to balance work and personal life, and listens to what they have to say; while 72 percent said they have trust and confidence in their supervisors and 74 percent have a positive overall view of how their supervisors are doing their jobs.
In comparison, 63 percent have positive views of the job being done by the manager directly above their immediate supervisor, with 65 percent agreeing that managers communicate the goals of the organization, 61 percent agreeing that managers promote collaboration across work units and 58 percent agreeing that managers promote communication among units.
Only 45 percent say that senior leaders—not specifically defined, but commonly taken to mean the SES and the political levels above them—generate high levels of motivation and commitment in the workforce, only 56 percent that they maintain high standards of honesty and integrity and only 59 percent that they demonstrate support for work-life programs.
In most cases the views have ticked upward by several points in recent years.