Federal Manager's Daily Report

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The Postal Service IG has said that landlords of leased postal facilities are not performing repairs as required by their agreements but that postal officials also are not doing enough to hold them to those agreements.

The report is the latest in a series by the IG on maintenance and repair issues at postal facilities; while the earlier reports focused on those the USPS owns, the latest centers on issues involving the roughly 25,000 leased facilities totaling some 80 million square feet.


In a statistical sample of some 200 out of some 59,000 repair requests—some of them routine, others urgent—it found that the Postal Service’s Landlord Maintenance Program office “did not ensure the contractor followed up on urgent/routine repairs to ensure work was completed within 30 days. As a result, landlords did not complete 118 of 192 (61 percent) urgent/routine repair requests as required.”

“The repairs landlords did not complete within the 30-day requirement included requests to fix leaking roofs, broken docks and doors, and potholes in pavement and parking lots. We also found that landlords took 112 days on average to address these issues,” it said.

The IG said it “found tiles potentially containing asbestos took up to 605 days to address. We also found delays up to 484 days occurred due to weather conditions to address potholes and crumbling concrete for sidewalk entrances, while repairs to leaking roofs took up to 151 days.

“We also found differing standards for landlord notification letters, repair procedures, and contractor performance goals, which increased the difficulty to manage the program and hold the contractor accountable for ensuring the landlord addressed and completed repairs timely,” the IG said.

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