Federal Manager's Daily Report

The Biden administration is seeking input from federal employees and others to “refine and answer” a draft of a learning agenda designed to support its president’s management agenda.

“Learning Agendas focus leaders’ attention on building the research and evidence needed to solve big problems. This first PMA Learning Agenda will encourage collaboration and research to close evidence gaps within, beyond, and in partnership with the federal government,” says a notice on performance.gov.

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Under the general heading of how can the government “strengthen and empower its workforce, so it can best serve the American people,” suggested topics are: What approaches to recruitment and hiring result in high-performing, diverse teams in Federal agencies? What strategies improve retention, engagement, inclusion, and wellbeing among federal employees, while reducing burnout and attrition? What approaches build a strong, empowered, and diverse cohort across the federal government employee lifecycle?

Under the general heading of how can the government “deliver programs and services effectively and build trust,” suggested topics are: How can federal agencies reduce administrative burdens in programs and services—including complicated, confusing, and time-consuming processes people may encounter when trying to access those programs and services? What approaches deliver an excellent customer experience with the federal government? How can the federal government enhance the public’s trust?

Under the general heading of how can the government “advance equity and support underserved communities,” suggested topics are: How can equity be advanced in the design, delivery, and evaluation of federal services? What organizational tools and management structures advance equity? What larger organizational changes in agencies are needed to identify and address underlying barriers to advancing equity?

More information and instructions for making comments, which are due by January 31, are at performance.gov/pma/learning-agenda.

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