Federal Manager's Daily Report

An inspector general report has criticized the National Security Agency for a “lack of centralized strategic planning, poor initiative implementation, and ineffective monitoring” of a long-standing issue: parking for employees at its headquarters at Ft. Meade, Md.

More than half of the internal employee newsletters since 1954 mentioned parking as an issue, it said, and employees “have continued to express concerns through internal blogs and social media sites. While the methods of communication have changed, the complaints have remained substantially the same. The most common include the lack of parking spaces, inconveniently located parking lots, and reserved parking abuse.”


Despite that, the agency “has not identified parking as a priority and has failed to implement solutions that would minimize the parking shortage or improve employee morale,” the IG said in a publicly released version of a classified report.

Instead, the IG found issues including: “parking and transportation initiatives were not centrally managed and, therefore, were completed in an ad-hoc manner resulting in wasted funds and limited success”; and “basic internal control deficiencies such as the lack of consistent processes for developing, approving, and implementing parking and transportation initiatives resulted in projects being demolished, inoperable, or only partially implemented.”

The latter category included spending $3.6 million on a “new concept” modular parking structure that “was demolished without ever being used” because of safety concerns.

The report said that management agreed with all eight of its recommendations, including to “assign a specific organization the responsibility for developing parking and transportation plans and strategies that will identify the needs of the workforce and enhance the employee’s parking experience.”