In a blog posting, the Partnership for Public Service offered these tips for using Federal Employee Viewpoint Survey data to improve employee engagement:
“Use the data to set priorities: The Partnership divides the FEVS data into 10 survey scores but that’s not all you should focus on. Dive deep into the data, all the way to the individual responses, to understand the nuances of the employee experience. Hold focus groups, conduct interviews and send out pulse surveys to employees throughout the year to gain a more precise understanding of the challenges your workforce faces.
“Identify what outcomes you want to achieve: Don’t jump right in to fix problems you find. First determine what success looks like. Set specific goals to strive for and determine how you will measure success. If you don’t, you won’t know if you achieve what you intended.
“Involve employees in building out initiatives: You can’t successfully engage employees if you don’t gather their feedback on your ideas. Also, make sure your staff knows that your actions are a direct response to what the FEVS data revealed. It’s a surefire way to demonstrate to employees their opinions matter, and they are likely to factor that in the next time they take the annual survey.
“Stick with it: Bill Gates once said, “Most people overestimate what they can do in one year and underestimate what they can do in 10 years.” Changing the culture takes time. Depending on what’s in your FEVS data, it might be necessary to adjust your strategy every year. That being said, you should still pick certain areas you want to focus on for the next few years and stick with them. Monitor changes and adjust or set new goals along the way.”