A report from the Partnership for Public Service suggests ways for agencies in writing and carrying out new strategic plans, which are due in early 2022 under a law requiring updated plans a year after a presidential inauguration.
“At times, agencies do not take full advantage of the strategic planning process and end up dedicating resources to creating plans that go unused,” says the report, based on insights from workshops the Partnership earlier this year.
“The best strategic plans address current opportunities and challenges but are also forward-looking and set agencies up to succeed over the subsequent four years,” it says. In crafting them, it says that agencies should “generate buy-in by reflecting the input of a wide range of diverse stakeholders” including rank and file employees, other agencies the agency interacts with, and outside customers.
Plans further should be “informed by evidence about what works and what does not” and updated as necessary, it says.
In carrying out those plans, “lack of awareness about what is in the plan, inertia and resistance to change can all stand in the way,” it says. “No matter how strong the plan, it will only improve the work of government if it is implemented effectively.”
Suggestions include proactively communicating the plan to employees, integrating it into key agency processes and “regularly tracking and reporting progress, changing course if necessary, and demanding accountability.”