The Senate has passed S-1275, which would enable the government to collect more information from the public for purposes of improving customer service.
The bill would allow agencies to ask a specific set of questions, with participation to be voluntary and anonymous, and conducted at the point of service. Individuals who decline to respond are not to be treated differently by agencies for the purposes of providing services or information, and the results of data would be made public in aggregated form through regular agency reports and a central website.
Sponsors say the Paperwork Reduction Act currently limits such information gathering by requiring agencies to justify, quantify the impact of, and submit any proposed information collection for review by OMB–which in turn is required to minimize the federal information collection burden.
The measure now moves to the House.