While the employee engagement index scores were generally up over 2019 in the Federal Employee Viewpoint Survey conducted last fall, there remains substantial variation among agencies.
Such differences often draw the attention of Congress, especially since they underpin the annual listing of best and worst places to work in government produced by the Partnership for Public Service. That report is expected to be released in June.
The government-wide engagement index—which reflects responses to questions about immediate supervisors, higher-level leaders and the intrinsic work experience—rose four points to 72. Within that average:
• Among the 10 agencies with more than 75,000 employees, HHS and Treasury led with scores of 76 and 75, with DHS lowest at 66 and Agriculture and Justice tied for next-lowest at 69.
• Among the 10 agencies with 10,000-75,000 employees, NASA and GSA led with scores of 87 and 83, with SSA and Interior lowest at 68 and 69.
• Among the 16 agencies with 1,000-10,000 employees, the FTC and FERC led with scores of 87 and 85, with the U.S. Agency for Global Media and NLRB lowest at 60 and 67.
• Among the 28 agencies with between 100 and 1,000 employees, the ITC and OSC led with scores of 87, with the International Boundary and Water Commission and the National Endowment for the Humanities lowest at 61 and 65.
• Among the 19 agencies with fewer than 100 employees, the Farm Credit Insurance Corporation and the National Capital Planning Commission led with scores of 99 and 96, with the Chemical Safety and Hazard Investigation Board and the Kennedy Center lowest with 67 and 70.