While the Postal Service has shifted its strategy for handling the peak mailing season—now underway—from a surge in seasonal hiring to a year-long program, it still faces challenges in hiring the additional employees it needs, an IG report has said.
It said that the USPS has been increasing employment since the start of the year—up by about 33,000—but that the peak season plan still calls for adding some 30,000 temporary processing employees, 15,000 retail and delivery employees and 1,100 truck drivers.
“While the Postal Service was able to hire its planned number of temporary employees last peak season, it fell short the prior two years”—achieving only 69 percent of its goal in 2019 and 87 percent in 2020, the report said. One particular concern is that the “nationwide shortage of commercial truck drivers could affect the Postal Service’s surface transportation capacity,” the report said.
In addition, it said that as of late October the USPS still had not secured leases for all of the additional space it needs nor had it installed all of the additional package processing equipment.