Federal Manager's Daily Report

The VA has launched an online Access and Quality Tool providing patient wait time and quality of care data, which the department is calling “the most transparent and easy to understand wait time and quality data website in the health-care industry.”

“This tool not only provides veterans with more information about VA services, it increases accountability and ensures VA is held to a higher standard,” the VA said.

The tool, accessible through the department’s website, allows veterans to access the average times patients are waiting to be seen in their local area; how veterans describe their experiences scheduling primary- and specialty-care appointments at specific VA facilities; timeliness of appointments for care needed right away; and the quality of health care delivered at VA medical centers compared with local private sector hospitals.