Federal Manager's Daily Report

fedweek.com: job gains and losses in proposed 2021 budget

Following a pilot program, the VA has said that its Board of Veterans’ Appeals plans to offer nationwide availability of virtual hearings for veterans starting next year, allowing access through personal devices including mobile phones and computers.

The program builds on the department’s tele-health platform of remote access to medical personnel operated by its Veterans Health Administration through an app called VA Video Connect.


“VA strives to provide integrated solutions that leverages 21st century technology to significantly increase the number of hearings completed annually,” said the department, which has been testing virtual claims hearings since the summer.

It said that during that test, it has held 155 successful virtual hearings, including some in which the individual would otherwise have been unable to participate, and that the reaction of veterans’ groups and representatives has been positive.