FEDweek IT

Responding to feedback from frustrated users OPM has rolled out initial changes to the USAJOBS.gov website meant to make it easer to apply, understand a position’s requirements, and make it clear to applicants where they are in the hiring process.

The new features incorporate the recently released US Web Design Standards (applying those site-wide is planned for the coming months), and are designed to do the following:

-Simplify the application process 

-Reduce the number of incomplete applications
-Improve access to materials required to complete an application

Specifically, the new features will allow the job seeker to:

-Track progress of an application on USAJOBS

-Check on required documents for a position without leaving the application process
-Save progress on a pending application
-Add, build, view or delete a resume
-Attach, view or delete resumes and other required documents
-Review the final application on USAJOBS before official submission to an agency


OPM says user research found that the job application experience with USAJOBS could be confusing, difficult, and frustrating. However, it’s a good sign that OPM is listening to users and rolling out these kinds of improvements in stages.