The findings also once again show a pattern of views of leadership decreasing as levels of supervision increase. Image: JHVEPhoto/Shutterstock.com
By: FEDweek StaffDHS has released its results from this year’s Federal Employee Viewpoint Survey, once again showing the department is well below the government-wide average in the key “employee engagement index,” in particular pointing to issues regarding leadership.
The overall engagement score of 64 was 7 points below the government-wide average, with DHS lagging in all three components of that index: views of senior leaders, 52 vs. 59; views of immediate supervisors, 76 vs. 80; and of the overall work experience, 65 vs. 73.
While OPM has not released its usual government-wide report showing how agencies rank in terms of engagement, satisfaction and other indexes, the figures are consistent with those from prior years putting DHS toward the bottom among agencies in those scores.
The survey meanwhile showed five items “identified as challenges”—with negative responses of 35 percent or higher—to statements including “In my organization, arbitrary action, personal favoritism and/or political coercion are not tolerated”; “Management involves employees in decisions that affect their work”; and “I believe the results of this survey will be used to make my agency a better place to work.”
The findings also once again show a pattern of views of leadership decreasing as levels of supervision increase. In the section of the survey where agencies add questions of specific interest to them, about 72 percent of employees who participated responded positively and only about 11 percent negatively to the statement “My supervisor cares about me.” (The response pattern was about the same to “In my work unit, I trust my teammates”—the rest were neutral in both cases).
But only about 45 percent were positive vs. about 29 percent negative to “My feedback is valued by my leaders.” About 55 percent were positive vs 27 percent negative to “We are all held to the same standards of exhibiting Department values (vigilance, integrity, respect) and conduct regardless of our performance or seniority.”
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