Every negotiated agreement contains a negotiated grievance procedure. This is the exclusive procedure for resolving bargaining unit employees’ grievances that fall within its coverage; the union is the exclusive representative under this procedure.
If you are in a union bargaining unit, you are eligible for negotiated grievance procedures regardless of whether you are a dues-paying member of the union.
Labor relations law requires unions to represent unit members regardless of their dues-paying status. The negotiated grievance system covers all matters not specifically excluded by the statute and generally covers matters relating to employment. Certain matters are excluded, however, including complaints related to retirement, insurance, and the classification of any position that does not result in the reduction in grade or pay.
Management and the union can, through collective bargaining, exclude any additional subjects. For example, if the parties agree that grievances over performance appraisals are to be excluded from the negotiated procedure, these types of grievances would then have to be raised under the administrative grievance procedure or some other alternative system developed by the parties.