The Postal Service clearly and accurately documents how it develops, measures, and approves its pay for performance metrics but current metrics do not directly support all of the agency’s strategic goals, the USPS inspector general has said.
USPS froze pay increases for fiscal 2011 and 2012 due to financial difficulties and has yet to decide whether to grant pay increases in fiscal 2013.
However, in the past, the pay for performance program has been the sole source of annual pay adjustments for non-bargaining unit employees, including Postal Service executives, the IG noted.
It called on the USPS to evaluate the current performance metrics and to develop some that better support core business strategies created to return the Postal Service to profitability, such as network consolidations.