The plan was developed in consultation with interests including SSA employees and union representatives, and implementation will be carried out through the existing annual planning process as well as the four-year strategic planning cycle.
Next steps will include setting milestones and outlines and creating working groups including frontline managers, staff, unions and other organizations.
“We will be clear and specific about our commitments, and hold ourselves accountable for delivering on them, through open and continuous communication of our progress,” chief strategic officer Ruby Burrell wrote in her cover message.
SSA noted that the goals of “Vision 2025” will not be easy to accomplish: “Our budgets will undoubtedly fluctuate, organized interests may express new agendas, social demographics will vary, and executive orders and congressional mandates will continue to affect the way we do business. Yet if we view such possibilities as opportunities, we can focus on creative solutions for meeting these challenges.”