Among new initiatives in the administration’s initial goal-setting under its President’s Management Agenda is the introduction of a new cross-agency “paperless government project.”
“The federal government’s more than 23,000 different forms lead to more than 11.4 billion hours of paperwork annually, and many provide a poor user experience. While some are solely paper-based, even digital forms can be redundant, unnecessarily complex, and fail to work across all devices and browsers,” it says.
Initial steps to be accomplished during the current fiscal year are to include: repurposing for government-wide application a form conversion tool designed for the VA; identifying agency candidates for pilot testing of its use; and determine the viability to scale it broadly as a shared service.