PPS said one area of concern the rankings indicate is that often agencies with the most room for improvement show the least amount of progress.
For example, the Small Business Administration, which was the lowest ranked agency in 2005, stayed there, even regressing by 4.4 percent.
DHS ranked 29th out of 30 large agencies despite its index score going up 1.5 percent, while FEMA’s score dropped about 13 percent from 2005, putting it close the bottom among the subcomponents ranked, along with DHS headquarters, which itself dropped about 30 percent since 2005, according to the survey.
TSA, with its notoriously high turnover, climbed up from the bottom of the subcomponents list with a six percent improvement over 2005.