GAO Calls for Management Improvements at Patent Office

In summarizing two earlier reports the Government

Accountability Office has again called for improvements to

the management of Patent Office automation and to address

workforce challenges.

It said annual applications have grown from about 185,000 to

over 350,000 over ten years and are expected to top 450,000

by 2009.

Compounding the problem is a backlog of about 750,000

applications and difficulty attracting and retaining qualified

staff to process applications, according to GAO-05-1008T.

It said that after spending over $1 billion on its efforts

from 1983 through 2004 the agency has yet deliver a fully

integrated electronic patent process, and “when and how it

will achieve this process is uncertain.”

Further, GAO said key systems the agency is relying on to

reach this goal such as an electronic application filing

system and a document imaging system, “have not provided

capabilities that are essential to operating in a fully

electronic environment.”

“Contributing to this situation is the agency’s ineffective

planning for and management of its patent automation

initiatives, due in large measure to enterprise-level,

systemic weaknesses in its IT investment management processes,”

said GAO.

It said that although the agency has started putting an

enterprise architecture framework in place, it has yet to

finalize a capital planning and investment control process

or link the process to its architecture, something needed to

guide IT development and implementation.

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