The IRS generally is effective in assigning wireless devices to its employees but flaws in its record-keeping lead to it paying unsupported and duplicate service fees, the Treasury Inspector General for Tax Administration has reported.
The IG found that the IRS system of records designed to document wireless device inventory was not consistently updated as changes occurred, which resulted in almost 57 percent of inventory records being inaccurate. The result was that the IRS paid monthly service fees for almost 6,800 wireless devices that were not captured in inventory records and for more than 700 employees who had multiple wireless devices that perform the same function. That’s out of 49,000 devices that the IRS reported as being in use at a cost of more than $13.7 in fiscal 2013.
IRS management agreed with the recommendations that the IRS perform an inventory reconciliation to ensure that records reflect the correct status of each device and that the IRS implement an inventory process for wireless pagers and consider conducting reconciliations of monthly billing statements to identify users with service fees for devices not in inventory.
The report is here: http://www.treasury.gov/tigta/auditreports/2014reports/201410075fr.pdf
