Recent results of the annual Federal Employee Viewpoint Survey have heightened concerns about how engaged federal employees are in their work, according to the Federal Managers Association.
That concern was seen in the most recent meeting of the National Council on Federal Labor-Management Relations, on which FMA sits, along with a number of other associations and federal labor unions, it said.
FMA said the council’s employee engagement working group’s definition of engagement says it is characterized by an employee’s passion and commitment to their work and organization as shown in an employee’s willingness to put forth extra effort, to take risks, and to behave in ways that benefit themselves, their coworkers, and their organization.
Said FMA: “Employee engagement improves productivity and customer service; reduces turnover and workplace accidents; and, increases profitability in the private sector. However, in order for employee engagement to be successful, the work group noted that leadership needs to set the tone and expectations for engagement and investments need to be made for front-line managers to strengthen supervisory skills and support engagement. This ensures employees know their agency is supportive and creates a reciprocal relationship.”
