Federal agencies have improved the delivery of information and services to the public due to initiatives launched under the E-Gov Act, OMB has said in a report.
“Agencies are improving information management, removing barriers to making information accessible, and making information more usable by a variety of users, thus enhancing the delivery of information to the public,” it said. “Additionally, when agencies collect and create information in a way that supports downstream information processing and dissemination activities, it removes barriers to making this information accessible to and usable by the public, thus enhancing the delivery of information.”
In particular, it said agencies are:
building or modernizing information systems in a way that maximizes interoperability and information accessibility, maintaining internal and external data asset inventories, and clarifying information management responsibilities;
diversifying their information resource capabilities;
improving the usability of their most-trafficked public-facing websites and incorporating responsive design for mobile devices to make it easier to access and share content; and
putting critical transactional services online in web-based systems for submitting applications and related documents electronically.
