While DoD has taken several positive steps and devoted substantial resources toward establishing key management structures and processes to successfully transform business operations and address its high-risk areas, overall progress by area varies widely and huge challenges remain, GAO has said.
It called for a comprehensive plan, integrated efforts and sustained leadership, and also, because of the complexity and long-term nature of business transformation, a chief management official with significant authority, experience, and tenure to provide sustained leadership and integrate DoD’s overall business transformation effort.
While DoD’s planning and management continues to evolve, it has yet to develop a comprehensive, integrated, and enterprise-wide plan that covers all key business functions, and contains results-oriented goals, measures and expectations that link organizational, unit, and individual performance goals, while also being clearly linked to DoD’s overall investment plans, according to GAO-07-229T.
It said that the department recently issued updates to both the business enterprise architecture and the transition plan, but that those are still not sufficiently complete to effectively and efficiently guide and constrain business system investments across the department.
