
GAO has said that in a survey of 18 private sector companies, it found widespread use of leading practices when adopting and implementing cloud computing solutions, providing lessons for federal agencies in their own efforts.
“Given the evolving nature of cloud computing, identifying leading practices used by the private sector could provide valuable insights. These insights could help inform federal policymakers and program managers in their efforts to adopt cloud solutions,” it said.
It said that leading practices agreed on by subject matter experts included:
* In acquisition, defining the business case for the cloud adoption, negotiating clear terms and agreements, and assessing service performance against expectations.
* In cybersecurity, implementing incident response procedures, establishing continuous monitoring, and clarifying cloud security responsibilities.
* In workforce development, identifying skill gaps, retaining and recruiting staff, and shifting internal culture.
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