
The GSA has issued a 15-year contract to IBM for the new travel management system called ETSNext, with a transition for agencies using the E-Gov Travel Service beginning in the current fiscal year and to be completed by June 2027.
In addition to the features of E-Gov Travel Service, ETSNext “will provide a more intuitive experience for booking federal travel, and better access to commercially available features like charge card integration and a mobile interface,” GSA said in announcing the contract. “It also provides audit and reporting services to ensure travel is performed in compliance with travel regulations. This streamlined and consolidated approach will make the federal government more efficient through standardization across agencies.”
“This is the first time Travel and Expense will be delivered as a shared service to civilian federal agencies, making it easier to provide a modern, compliant, and secure experience for federal employees traveling on official business. ETSNext will further category management objectives by consolidating more than 30 data models used across the ETS2 systems into one centralized model,” it said.
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