The Department of Interior’s National Business Center has issued a solicitation for bids to support DoD’s OneSource Program for family support services and face-to-face, non-medical counseling services for about four million members of the Armed Forces and their families at locations worldwide.
"Ongoing deployments, changing demographics, and other challenges exert considerable stress on military members and their family members," according to a performance work statement issued by Interior.
It continued, "Stress on marriages is at unprecedented levels . . . Military families are struggling to balance complex and competing demands requiring a wide range of problem solving skills."
One of the 13 companies vying for the contract, as listed on the FedBizOpps website will be charged with providing call center operations, website development and operations, expert educational and consultation services, research and product development, educational materials, and non-medical counseling services.
Counselors are to be available at all hours to provide expert consultation, education, information, and referral services.
The contractor will be required to maintain an employee assistance professional-work life structural organization and integrate non-medical counseling services within OneSource, according to the solicitation.
Interior said it had in mind a firm fixed-price contract with some optional time and material and labor hour contingencies built in, as well as one base year and four optional years.
