GAO said it also found that talent management tools lack two key ingredients for developing an agile workforce, namely the ability to identify the skills available in their existing workforces, and the ability to move people with specific skills to address emerging, temporary, or permanent needs within and across agencies.
According to the report, CHCOs said OPM needs to do more to raise awareness and assess the utility of the tools and guidance it provides to agencies to address key human capital challenges.
CHCOs said they were either unfamiliar with OPM’s tools and guidance or they fell short of their agency’s needs, while OPM said it had not evaluated the tools and guidance they provide to the agencies, the report said, adding this results in underutilization.
OPM and the CHCO Council agreed with recommendations to work together to strengthen coordination and leadership on government-wide human capital issues, explore expanded use of enterprise solutions to more efficiently and effectively address shared challenges, review the extent to which new capabilities are needed to promote agile talent management, and evaluate the communication strategy for and effectiveness of tools, guidance, or leading practices OPM provides for addressing human capital challenges.
