The report includes strategies for achieving those goals; methods to assess and respond to evolving work environments; examples of best practices; and more. Image: Lightspring/Shutterstock.com
By: FEDweek StaffThe National Academy of Public Administration has issued what it calls a “playbook” to federal managers and the central management agencies on how to improve federal agencies’ “organizational health in order to achieve meaningful and measurable results.”
The Guide for Cultivating Healthy High Performing Agencies, produced on request of OMB and GSA to update a similar document from 2018, says that agencies “must develop a strong internal culture with a focus on high performance to ensure that the public gets the services that it wants, needs, and deserves . . . Yet many public agencies have long struggled to build a workforce that can deliver critical public services given laborious and time-consuming hiring practices, limited salary flexibilities, and promotion rules that value longevity over expertise and performance.”
It says that strengthening organization health requires (in its words): a bold vision that is tied to the mission and promoted throughout the organization; a supportive environment focused on psychological safety and inclusive leadership to achieve results; effective communication and engagement with employees; an institutionalized culture of continuous learning; and modernizing federal agency recruitment, retention, and development efforts.
The report includes strategies for achieving those goals; methods to assess and respond to evolving work environments; examples of best practices; and more.
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