Under the priority of improving customer service, it notes that the central strategy revolved around five major life experiences. Image: Robert Kneschke/Shutterstock.com
By: FEDweek StaffA posting on performance.gov touts actions taken under the Biden administration’s President’s Management Agenda, while recognizing that the incoming Trump administration will issue an agenda of its own with different priorities.
It says the priority directly related to the federal workforce was based on “a recognition that our complex hiring process hampers efforts to recruit and onboard critical talent, presenting a significant risk to our mission effectiveness — particularly given the growing need for new skills sets across agencies. Today, we have made game changing improvements in our ability to recruit early career talent. OPM made significant updates to the Pathways Program, which provides onramps to Federal service, making it easier for agencies to hire early career talent. Additionally, we streamlined the recruitment and hiring processes for interns, recent graduates, and Presidential Management Fellows.”
It adds: “New tools for hiring managers and applicants, such as the career explorer tool, help job seekers explore occupations in the federal government that align with their career interests. the early career page, a central hub of information and resources for job seekers with or without college degrees, includes tips to navigate the federal application process and resumé best practices. To support agencies, new features in the agency talent portal, such as talent programs, enable agencies to review and hire Pathways interns and recent graduates. OPM also made strides to significantly improve the internship experience for the 2,000 interns who worked for the government in the summer of 2023.”
Under the priority of improving customer service, it notes that the central strategy revolved around five major life experiences: approaching retirement, having a child and early childhood for low-income parents and children, facing a financial shock and becoming newly eligible for critical supports, navigating transition to civilian life and recovering from a disaster.
Actions included “raining over 300 FEMA frontline staff to help people experiencing a disaster, supporting new parents by distributing 10,000 newborn supply kits in 10 states, and automatically renewing Medicaid coverage for over 5 million Americans. These collective efforts helped millions of Americans save time and money while reducing stress,” it said, noting that a recent index showed satisfaction with government services at a seven-year high.
Under the priority of managing the business of government, it cited launching the better contracting initiative; the federal program inventory; analytics tools such as the federal supplier base dashboard and procurement equity tool; establishing parity in certifications between civilian and defense contracting professionals; creation of the Council on Federal Financial Assistance; and simplifying notice of funding opportunities.
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