http://fedweek.sparklist.com/t/295098516/829470/474/0/
Now more then ever, government agencies are challenged with
quickly delivering accurate answers to military personnel
deployed worldwide. They are forced to pull content from
diverse operation areas into a single information portal
while simultaneously working to improve services to support
growing military challenges. Cutting edge technology is now
available to help meet these challenges and support military
personnel across the world.
In a recent study by customer relationship management expert
Greg Gianforte, five key discoveries were uncovered as to why
every agency needs a multi-channel contact center strategy.
In order to provide more responsive service, support more
programs, and deliver consistent accurate information,
multi-channel content centers are a must have for government
agencies. Read the complete findings in this complimentary
white paper. Go to http://fedweek.sparklist.com/t/295098516/829470/474/0/
to download now.
