
IRS Customer Service Data More Negative Than Told, Audit Says
The main customer service level indicators that the IRS widely reports “do not fully reflect the taxpayer experience,” which is …More
The main customer service level indicators that the IRS widely reports “do not fully reflect the taxpayer experience,” which is …More
Agencies may use Delegated Examining certification as a condition of employment, selective factor, and/or quality ranking factor when hiring into …More
An MSPB hearing officer has said the agency lacks the jurisdiction to consider a key legal argument being used in …More
A group of Democrats on the House Oversight and Government Reform Committee has written to each department secretary, pressing them …More
The GSA is “not effectively identifying and resolving roof fall hazards in a timely manner” in federal buildings under its …More
The Trump administration it has completed revisions to the Federal Acquisition Regulation in a way that “is returning the FAR …More
President Trump has signed into law S-423, which bars the VA from paying “critical skill incentive” payments those in the …More
An inspector general report has called for strengthening security and privacy training for SSA employees and contractors, after identifying issues …More
More than a dozen House Democrats active in civil service and agriculture issues have questioned the Agriculture Department’s reasons for …More
The VA is inconsistent in tracking whether veterans are receiving the care they are supposed to be getting from outside …More
In a report that points out the challenges of customer self-service options that federal agencies have been turning to increasingly …More
A poll by the Partnership for Public Service has found an increase in the public’s trust in government over last …More
GAO has called out open recommendations to OPM made in prior reports on personnel issues, including persistent skills gaps within …More
A federal appeals court has refused to stay a judge’s order requiring OMB to resume online disclosure of whether and …More
The several hundred Presidential Management Fellows currently working in federal agencies can finish their programs even in light of the …More
New Postmaster General David Steiner has indicated that he plans to continue his predecessor Louis DeJoy’s Delivering for American reorganization …More
In one of the Senate’s last acts before recessing until after Labor Day, the Homeland Security and Governmental Affairs Committee …More
A new executive order increases political review of agency grant-making by requiring that funding opportunity announcements and grant awards be …More
If past practice is followed, the GSA likely will soon announce the new per diem rates for federal employees traveling …More
OPM has opened registration for revised executive development programs for SES, GS-15, and GS-14 leaders that have been revised to …More
The SBA has again given federal agencies an overall grade of A in its annual measure of procurement from small …More
The VA’s Veterans Health Administration “extensively” uses recruitment, relocation and retention incentives to address understaffing in certain occupations but still …More
The SBA has issued a “letter of warning” to contracting officers government-wide directing those involved in 8(a) Business Development Program …More
The GAO has called to the GSA’s attention recommendations still pending to improve the acquisition and management of federal agency …More
OPM has announced a series of free training courses to be conducted virtually “intended for agency employees who participate in …More
The Office of Government Ethics has released its annual summary of prosecutions of federal employees under conflict of interest laws, …More
A Trump administration executive order “casts doubt” on obligations of federal agencies to provide certain services in languages other than …More
OPM has issued guidance to agencies on a change in law enacted late last year as part of a defense …More
The GAO has now found a total of four violations by the of the Impoundment Control Act—the latest controversy over …More
Use by federal agencies of generative AI–which can create text, images, audio, video, and other content—is growing faster than increase …More