
Understaffing Still Hampering IRS Phone Service, Audit Says
While the IRS met goals for service levels and waiting time for customer service calls during the 2023 tax filing …More
While the IRS met goals for service levels and waiting time for customer service calls during the 2023 tax filing …More
OPM has told agencies to bear in mind flexibilities available for offsite work, administrative leave and reassignments for employing and …More
OPM has released a competency model for program evaluation positions, following an analysis of the skills and competencies needed for …More
This year’s Federal Employee Viewpoint Survey again shows that scores in almost every measure tend to be highest among smaller …More
The Indian Health Service rates three-fifths of its medical facilities as in only fair to poor condition, says a GAO …More
Staffing at SSA increased by about 3,000 to about 59,600 in 2023 through a combination of hiring efforts and lower …More
A posting on performance.gov highlights findings of an internal VA study showing a correlation between employee engagement scores and customer …More
On April 6, 2022 as President Biden signed the Postal Service Reform Act (PSRA), there was abounding yet misplaced optimism …More
The GSA has said it plans to dispose of some 23 properties through a process in which they can be …More
The GAO has recommended that OMB and Treasury strengthen requirements for agencies to report spending through usaspending.gov, after finding shortcomings …More
OPM has issued a reminder on policies governing changes to work schedules due to weather-related and other emergency reasons that …More
The Partnership for Public Service is accepting nominations through January 5 for the 2024 Service to America awards, or Sammies, …More
This year’s Federal Employee Viewpoint Survey shows little change on two topics of wide interest that were added to the …More
Results from the annual Federal Employee Viewpoint Survey taken in mid-year reflect long-running themes of topics that draw especially positive …More
The inspector general’s office at DHS has issued an alert to departmental management of “potential espionage, leaks, and attacks from …More
A poll by the Partnership for Public Service found that the public is much more likely to report getting negative …More
OMB has issued for comment draft guidance to carry out changes enacted last year to the Federal Risk and Authorization …More
The Biden administration has chosen 232 winners from 31 agencies for the Presidential Rank Awards, top honors for career employees …More
In a ruling with potential broader implications, a court has said that alternatives to in-person services such as online services …More
Employees of the State Department and U.S. Agency for International Development are reporting higher levels of work-related stress but at …More
OMB has posted draft guidance for agencies on carrying out this week’s executive order on artificial intelligence, saying the goal …More
Cutting advance funding for the IRS approved last year would increase the federal deficit by nearly twice as much as …More
An executive order sets a series of requirements for federal agencies on use of artificial intelligence, saying that while AI …More
The GAO has recommended setting government-wide benchmarks on usage of federal office space, saying that agencies differ widely in such …More
The traditional emphasis on having complex passwords for securing online information is not adequate because “human psychology can be exploited …More
OMB has issued guidance to agencies on applying ‘Buy America’ preferences in financial assistance programs for infrastructure, including the circumstances …More
The Senate Homeland Security and Governmental Affairs Committee has approved S-2866, to require agencies to develop a written comprehensive strategy …More
Changes to certification requirements of contracting officers will allow for more movement between DoD and other agencies, says a post …More
OMB has reminded agencies that the administration’s goal for the percentage of contracting spending awarded to firms considered to be …More
A coalition of federal employee unions has asked the Senate to reject a bill that would restore and in some …More