find out how the Department of Defense is supporting the Total Force 24/7, 365 days a year without adding additional resources.
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Now more then ever, government agencies are challenged with quickly delivering accurate answers to military personnel deployed worldwide. They are forced to pull content from diverse operation areas into a single information portal while simultaneously working to improve services to support growing military challenges. Cutting edge technology is now available to help meet these challenges and support military personnel across the world.
In a recent study by customer relationship management expert Greg Gianforte, five key discoveries were uncovered as to why every agency needs a multi-channel contact center strategy. In order to provide more responsive service, support more programs, and deliver consistent accurate information, multi-channel content centers are a must have for government agencies. Read the complete findings in this complimentary white paper. Go to
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