Federal Manager's Daily Report

Many feel that on-site user experience with agency IT systems will be worse than workers are used to in their own homes. Image: Toto Santiko Budi/Shutterstock.com

About half of federal IT professionals in a recent survey said they question whether in-house IT can handle the strain of greater numbers of employees working onsite and more often as agencies continue to carry out their “reentry” programs.

Slightly above half “are concerned that their legacy IT architectures and on-premises network infrastructure will struggle with the increased usage of collaboration tools such as Teams and Zoom as workers return to the office” while slightly below half “are concerned that the end user experience on-site won’t be as good as at home,” according to a survey conducted on behalf of two federal IT providers, Riverbed and Swish.

“These concerns arise as the concept of “government from anywhere,” whether in an on-site or hybrid capacity, is becoming widely accepted,” the companies said in a joint statement.

The survey by the research firm Market Connections also found that six-tenths said their agencies “aren’t effectively measuring the impact of change in their IT environment” on productivity.

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2022 Federal Employees Handbook