Audit Cites Shortcomings in VA Patient Advocacy Program
An IG audit has found that the VA’s Patient Advocacy Program, intended to identify patterns and causes of unsatisfactory service, …More
Federal Manager’s Daily Report
Sign up Now! Free eNewslettersVA Seeks to Become More Transparent on Wait Times, Care Quality
The VA has launched an online Access and Quality Tool providing patient wait time and quality of care data, which …More
Public Lacks Confidence in Government’s Security Protections
Seventy-four percent of members of the public lack confidence in government’s ability to keep their personal information secure and 66 …More
USPS Retail Facility Conditions Raise Safety Concerns
IG auditors at the Postal Service have said they now midway through a national review of conditions at retail facilities …More
Agencies Reminded on Cyber Workforce Planning Duties
OPM has reminded agencies of their obligations under the Federal Cybersecurity Workforce Assessment Act of 2015 and its guidance issued …More
OPM Updates Performance Management Guidance
OPM has issued an updated Handbook for Measuring Employee Performance, designed for developing employee performance plans “that not only meet …More
Census Bureau Needs to Tighten Information Controls, Says IG
The Census Bureau needs to improve its management of information it gathers from fellow federal agencies and other sources as …More
Continue Customer Service Focus, Report Urges
Efforts to improve the customer experience with federal agencies “have already begun to pay off” and the Trump administration should …More
It’s Long Past Time to Clean Up the Books, DoD Told
A bipartisan group of eight senators is urging DoD Secretary James Mattis to bring his department into compliance with a …More
Audit Raises Concerns about Postal COOP Plans
An inspector general audit has raised concerns about the Postal Service’s continuity of IT operations plans–called Functional Workgroup Annex plans–saying …More
GAO Updating Auditing Standards Guidance
The GAO is inviting comments from managers and auditors at all levels of government, among others, on proposed changes to …More
OMB Issues Guidance on Order Restricting Rule-Making
OMB in memo M-17-21 has issued guidance to agencies in carrying out President Trump’s executive order requiring that when an …More
Group Cites Drags on Employee Engagement
The government “still significantly underperforms the private sector when it comes to employee engagement,” despite some gains in recent years, …More
Panel Examines How to Improve Agency Ratings
Improving an agency’s standing in the annual best places to work rankings requires long-term commitment of management but there are …More
DoD Not Making Full Use of Acquisition Workforce Fund, Says GAO
Since 2008, DoD has spent $3.5 billion through a dedicated fund to help recruit and train its acquisition workforce but …More
Trend of Outsourcing VA Work Continues
A bipartisan bill (S-706) seeks to help pare down the backlog of VA disability benefit claims by shifting some of …More
Contracting, Whistleblowing among Areas Said to Need Reform
Protections for federal employee whistleblowers and decisions regarding the mix of in-house versus contractor employees are among the areas most …More
OSC Stresses Reemployment Rights after Military Duty
The Office of Special Counsel has called attention to a series of cases that underscore agency responsibilities under the Uniformed …More
Workforce Issues Called a Main Challenge to Improved IT
Workforce issues remain among the major areas needing attention in improving the government’s IT, GAO told a recent House hearing. …More
Change in Law Sought on Inquiries to Job Applicants
Bipartisan legislation reintroduced in the House and Senate (HR-1905 and S-842) would generally put into law policy changes adopted by …More
Agencies Still Struggling to Fill Cyber Positions, Says GAO
Federal agencies “continue to be challenged in recruiting and retaining qualified cybersecurity staff,” GAO has said, in part because the …More
Tighter Controls over USPS Fleet Cards Recommended
An IG report has recommended that the USPS Eastern Area tighten its controls over charges on fleet specialty credit cards, …More
Measure to Require Greater Reporting on Weather Service Contractors
Congress has sent to President Trump HR-353, a bill authorizing a number of programs to enhance federal government weather forecasting …More
GAO Asked to Examine Hiring Freeze
GAO, whose 1982 audit critical of hiring freezes imposed by the Carter and Reagan administrations has been often cited by …More
Navy Wants Its Employees to Navigate Only to Official Apps
The Navy has created a mobile application collection called the Navy App Locker in an effort to make sure that …More
Audit Finds Errors in Pay after Promotion to Management
An IG audit has found that nearly a third of IRS employees promoted to management had their new salaries set …More
Executive Boards Stress Agency Preparedness, Development
Emergency preparedness, workforce development and interagency collaboration continued to be the main areas of emphasis of Federal Executive Boards in …More
VA Decries Required Wait to Take Discipline
In an unusual announcement, the VA has called attention to policies restricting its ability to take immediate disciplinary action against …More
Senator Presses for Better DATA Act Compliance
Sen. Mark Warner, D-Va., a leader in Congress in advocating for the Digital Accountability and Transparency Act–the DATA Act–has written …More
Union Digs in Against DoD Personnel Proposals
The AFGE union has said a recent Bipartisan Policy Center report’s suggestions for overhauling personnel policies at DoD would be …More
