Report: SSA Should Better Track Impact of Customer Service Efforts
The SSA has been carrying out several changes designed to improve in-person customer service but “has not developed processes to …More
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House Committee Eyes Adding ‘Chief Talent Officer’ to DoD
A “chief talent officer” position would be created at DoD responsible for developing and carrying out an overall talent management …More
Senate Bill Would Give OPM Added Authority over Telework, Report Says
A leading Senate bill on telework in federal agencies would give the OPM new powers over that program, including by …More
House Republicans Challenge Order on Agency Support for Voting
Republicans on the House Oversight and Accountability Committee have challenged a Biden administration order that set a series of tasks …More
GAO Outlines Recruitment, Retention Problems at DoD Child Care Centers
DoD follows many of the best practices for recruiting and retaining employees for the child care centers they operate, but …More
GAO Calls for Action on Federal Building Footprint, Other Management Issues
The new version of GAO’s annual report on opportunities to reduce fragmentation, overlap and duplication in federal programs adds 42 …More
Host of Management Bills Advance in Senate, House
The Senate Homeland Security and Governmental Affairs Committee has passed: * S-2492, to improve coordination between the Do Not Pay …More
Senate Panel Clears One of Two Telework Bills; Issue Likely to Arise at House Hearing
A Senate committee has approved a telework-related bill—marking the first action on that issue in that chamber following several committee …More
Wide-Ranging Bill Offered on VA Workforce Issues
A wide-ranging bill (HR-8371) on VA workforce issues, including planning and pay issues, has been introduced by bipartisan leaders of …More
IG Recommends Further Steps to Improve Customer Service at IRS
An inspector general report has said while that the IRS has improved its customer service, auditors found continuing issues including …More
Navy Still Lacks Overview of Its Cyber Personnel, Says GAO
The Navy has pursued several initiatives designed to improve its cyber workforce, but faces continuing challenges in understanding that workforce, …More
GAO Calls for More Coordination among Agencies for Data on Territories
The GAO has called for more coordination among federal agencies on data for U.S. territories, saying that “data gaps for …More
Audit: Many VA Contractor Sites for Disability Claims not ADA Compliant
An inspector general report has faulted the VA’s oversight of outside facilities where examinations are performed on veterans who have …More
GAO Cites Common Causes of Waste Across Federal Agencies
The GAO has cited mismanagement of assets, failure to follow policies and lack of oversight as main contributors to waste …More
Senate Group Seeks Pause in Postal Delivery Network Changes
A bipartisan group of two dozen senators has asked the USPS to pause further changes to its processing and delivery …More
More Agencies Reminded of Required Protections in Nondisclosure Directives
Two more federal agencies have been reminded that any nondisclosure directive or other “gag order” type policy must include a …More
VA Staff Cutting Plan Gets Scrutiny in Senate
A group of 17 senators is pressing for scrutiny of the potential impact of the VA’s plans to reduce its …More
SSA Posts Customer Service Data for Customers to See
The Social Security Administration has started publicly posting its data on key customer service metrics including wait times on its …More
Bill to Require 60 Percent On-Site Work Shifts to Senate
The focus on agency telework practices is shifting to the Senate, with the introduction of a new bipartisan bill (S-4266) …More
House Passes Bills on Eliminating Reports, Other Management Issues
The House has joined the Senate in passing S-2073, to require agencies to list within their annual budget justification any …More
Agencies Pressed on Allowing Remote Work for Spouses of Those Assigned Overseas
Democrats on the House Oversight and Accountability Committee what they are doing toward “eliminating employment barriers and advancing employment opportunities …More
GAO Calls for More Focus on Results of Financial Literacy Programs
The GAO has called for more focus on the results of agency financial literacy programs for the public, saying that …More
Position Classification Guidance Issued for Program Evaluation Positions
OPM has issued guidance on position classification for program evaluation positions, the latest step toward creating a career path for …More
Disputes over Information Requests Bleed Over into Appropriations Process
The chair of the House Oversight and Accountability Committee is seeking budget reductions for agencies that “fail to cooperate with …More
OPM Issues Guidance on HR Position Requirements, Other Issues
OPM has issued a new competency model for GS-0201 series HR management positions, be “used in agency efforts such as …More
PMA Update Highlights Employee Retention, Engagement Initiatives
The latest quarterly update (on performance.gov) of agency actions under the President’s Management Agenda highlights initiatives focused on employee retention …More
GSA Finalizes Policies on Locations of Federal Workplaces
The GSA has finalized changes to policies in the Federal Management Regulation to “promote sustainability, equity and community engagement in …More
Interest High in Federal AI-Related Positions, Says Report
A report from a Biden administration task force on hiring into federal positions involving artificial intelligence-related work says that interest …More
10 Agencies Get an ‘A+’ in Meeting Small Business Contracting Goals
Federal agencies collectively have again received an A grade in an SBA assessment of how well they meet certain contracting …More
Telework and Excess Office Space: House Republicans Grilling OMB
Republicans on the House Oversight and Accountability Committee again have pressed OMB for detailed data telework in the federal workforce …More
