Federal Manager's Daily Report

The contractor said that as a top-down methodology, BSCs

are most effective when “organizations cascade them down


and throughout organizations to set priorities and guide

objectives of operating units,” according to the report.

It said the BSC methodology established a consensus among

senior managers for three objectives stemming from the five

perspectives. Those objectives reflected a strategy to satisfy

the mission, customers and users.

However, the methodology did not go far enough to define

methods to collect measurement data, which could impede

implementation, said the report.