Federal Manager's Daily Report

The contractor said that as a top-down methodology, BSCs

are most effective when “organizations cascade them down

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and throughout organizations to set priorities and guide

objectives of operating units,” according to the report.


It said the BSC methodology established a consensus among

senior managers for three objectives stemming from the five

perspectives. Those objectives reflected a strategy to satisfy

the mission, customers and users.


However, the methodology did not go far enough to define

methods to collect measurement data, which could impede

implementation, said the report.