The Federal Aviation Administration is up against “significant
and long-standing systemic management challenges” that make it
difficult to achieve even modest changes, though it has shown
some promising results thus far, the General Accounting Office
has said.
It said that to meet new challenges presented by increasing air
traffic and budgetary constraints — FAA’s transportation tax
revenues have declined steadily as its budget has increased —
and reform efforts, FAA needs to lock down a well-articulated
and compelling mission, form strategic partnerships, focus on
the needs of clients and customers, and manage people
strategically.
FAA continues to have cost schedule and performance problems
nine years after Congress granted it personnel and acquisition
reforms, said GAO.
It said FAA’s most current reform effort, its air traffic
organization (ATO), takes a performance management approach to
air traffic control modernization and is just now being put in
place and, that “cost-cutting and cost-control” should be
watchwords.
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