The IRS’s Service Asset and Configuration Management – SACM, organization successfully imported data from its legacy IT asset management system into the new Knowledge, Incident/ Problem, Service Asset Management – KISAM, system, but procedures are not being followed to ensure data accuracy, the Treasury Inspector General for Tax Administration has found.
It said the agency’s IT organization controls over 306,000 IT assets worth almost $720 million using KISAM, but that asset data within the KISAM–asset manager are inaccurate and incomplete because the IRS is not following its procedures to ensure that all assets are accurately recorded and timely updated.
The IG said it found that some items selected for verification from the "floor" were not recorded in the KISAM–asset manager and some inventory updates were not timely made, which it attributed to a reduction in staff in the prior End-User Equipment and Services reorganization.
TIGTA said ineffective controls have fostered an environment where IT assets are vulnerable to loss.(Out of a sample of 146 assets it said it could not locate and verify or find proper supporting documentation for 34 of them worth close to $1 million.)
According to the IG, agency management agreed to deliver KISAM enhancements for performing asset verification and correct data deficiencies, develop a missing asset aging report, and update the fiscal 2014 inventory certification plan to include the verification of the serial number field and assets with an acquisition value of $50,000 or greater.
